HomePrivacy Policy
Customer Data Protection

Privacy Policy

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

Contact Desk
Zero Data Resale
256-Bit SSL Encryption
Full Rights to Access/Delete
PCI-DSS Compliant Gateways
01

Information We Collect

Direct Collection

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.

Account & Contact Info

Full name, contractor license details, primary email, contact phone, and company affiliation.

Billing & Logistics Data

Job-site delivery address, billing credentials processed via tokenized Stripe SSL, and invoice records.

02

How We Use Your Information

Operational Purpose

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and updates
  • Respond to your comments and questions
  • Improve our website and services
  • Send you marketing communications (with your consent)
03

Information Sharing

Strict Privacy
We do not sell, trade, or rent your personal information to third parties.

We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

These trusted partners include authorized freight carriers (for freight tracking and delivery), verified payment gateways (such as Stripe for encrypted tokenized processing), and transactional email providers for order tracking notifications.

04

Data Security

Enterprise Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

256-Bit SSL
End-to-end transport encryption
PCI-DSS Compliant
Certified payment gateway safety
Restricted Access
Role-based internal authorization
05

Your Rights

User Control

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.

Need to update your contractor file or unsubscribe?

Contact our support desk or manage your preferences directly.

Submit Data Request
06

Cookies

Browsing Experience

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

Cookies allow our platform to remember your cart items, remember your wholesale quote drafts, and ensure fast, secure page loads across sessions.

07

Changes to This Policy

Continuous Transparency

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Last reviewed: September 2026. Prior versions archived upon request.
08

Contact Us

Direct Inquiries

If you have any questions about this Privacy Policy, please contact us.

Privacy Officer Email
sales@poolsupplywholesalers.com
Wholesale Customer Desk
+1 (615) 477-0407
Mailing Address
410 Scott Pike, Nashville, TN 37207
Response SLA
Guaranteed within 1-2 business days

Dedicated Wholesale Account Privacy

We treat all trade quotes, commercial project specs, and tax-exempt contractor files with strict confidentiality.

Contact Support